Privacy Policy

Last updated: 14 April 2026

1. Information We Collect

We collect personal information that you voluntarily provide when creating an account, making a purchase, or contacting us. This includes your name, email address, shipping address, and payment information. Payment details are processed securely by Stripe and are never stored on our servers.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries and provide customer support
  • Send marketing communications (only with your consent)
  • Improve our website and products

3. Data Sharing

We do not sell or rent your personal information. We may share your data with trusted third parties solely for the purpose of fulfilling orders (e.g., payment processors, shipping providers). All third parties are bound by data protection agreements.

4. Cookies

Our website uses essential cookies to ensure functionality and improve your browsing experience. By using our website, you consent to our use of cookies in accordance with this policy.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the right to access, rectify, or delete your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us via our contact page.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are retained for 6 years for tax and legal purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.